Travel FAQs: Auberge Collection's Hotel Jerome

Before Your Decide

• What kind of place is Hotel Jerome?
  Hotel Jerome is a historic luxury hotel in downtown Aspen, blending Western heritage with contemporary design, alpine experiences, acclaimed dining and Auberge Collection service.
• Where is Hotel Jerome located?
  Hotel Jerome is at 330 East Main Street in downtown Aspen, Colorado, about 3 miles from Aspen/Pitkin County Airport (ASE).
• What makes Hotel Jerome different from other Auberge Collection properties?
  Hotel Jerome stands apart for its historic 1889 Aspen setting, modern interpretation of Western heritage, central downtown location and Auberge Collection approach to personalized service, dining, wellness and mountain experiences.
• Is Hotel Jerome a good fit for couples?
  Yes. Hotel Jerome suits couples seeking an intimate Aspen stay, with refined rooms and suites, dining, cocktails, Yarrow Spa and access to mountain experiences.
• Is Hotel Jerome family-friendly?
  Yes. Hotel Jerome welcomes guests of all ages and offers family-friendly details including cribs, highchairs, children’s menus, concierge-arranged childcare and connecting rooms subject to availability.
• What kinds of accommodations are available at Hotel Jerome?
  Hotel Jerome offers Deluxe Rooms, Junior Suites, Luxury Suites and Residential Suites. Select residences provide expanded living areas, kitchens or kitchenettes, fireplaces, outdoor space and mountain views.
• Is Hotel Jerome pet-friendly?
  Yes. We welcome up to two pets, including cats and dogs, with no stated weight or breed limit. A $100 per-stay cleaning fee applies, and pet amenities are provided on arrival.
• When is the best time to visit Hotel Jerome?
  Hotel Jerome is a year-round Aspen base for skiing, snow sports, hiking, biking, dining, culture, shopping and seasonal events. The hotel typically closes in spring, so guests should confirm dates when planning.

Before You Arrive

• How do I get to Hotel Jerome from the nearest airport?
  Hotel Jerome is about 3 miles, or approximately 15 minutes, from Aspen/Pitkin County Airport. The concierge can arrange private pick-ups for a fee, and a complimentary airport-arrival shuttle is available by request.
• What is the check-in and check-out policy at Hotel Jerome?
  Check-in at Hotel Jerome begins at 4PM Mountain Time, and check-out is at 11AM. Early check-in and late check-out are available based on availability.
• Is parking available at Hotel Jerome?
  Yes. Hotel Jerome offers on-site parking for $60 per night.
• Does Hotel Jerome charge a resort fee?
  Applicable room, tax, parking, pet and other charges should be confirmed with the hotel when booking.
• What is the cancellation policy at Hotel Jerome?
  Cancellation terms vary by reservation dates, offer and room type. Guests should review their confirmation or contact Hotel Jerome directly for the policy that applies to their stay.
• Does Hotel Jerome offer airport transportation service?
  Yes. Hotel Jerome can arrange private airport pick-ups through its concierge for an additional fee. A complimentary shuttle can be requested upon arrival at Aspen Airport.
• Is Hotel Jerome wheelchair accessible, and what accessible accommodations are available?
  Hotel Jerome offers accessible guestrooms and suites. Guests should contact the hotel directly to confirm available mobility features and the best room configuration for their needs.

Once You're Here

• Does Hotel Jerome have a pool?
  Yes. Hotel Jerome has a heated outdoor pool and hot tubs for hotel guests; a room key is required for access.
• Does Hotel Jerome have a gym or fitness center?
  Yes. Hotel Jerome has a 24-hour fitness center for hotel guests, accessible with a room key.
• Does Hotel Jerome have a spa?
  Yes. Hotel Jerome has Yarrow Spa, which offers on-site spa services; appointments and current hours should be confirmed with the concierge.
• What are the dining options at Hotel Jerome?
  Dining at Hotel Jerome includes Prospect, J-Bar, The Living Room, Prospect Courtyard when weather permits, Felix Roasting Co., Bad Harriet, The Garden Room and in-room dining. Offerings range from seasonal mountain dining and cocktails to coffee, small bites and room service.
• What is the wellbeing experience at Hotel Jerome?
  Yarrow Spa at Hotel Jerome offers restorative treatments shaped by the Roaring Fork Valley and an alpine setting, including wellness services designed to support recovery after mountain activities.
• What experiences and activities are available at Hotel Jerome?
  Hotel Jerome offers Aspen-based experiences spanning outdoor adventure, culture, food and drink and seasonal programming. Examples include skiing, hiking, horseback riding, rafting, fly fishing, snowmobiling and curated culinary events.
• What can I do in the area around Hotel Jerome?
  From Hotel Jerome, guests can explore downtown Aspen’s shops, galleries, nightlife, restaurants and cultural venues, as well as nearby mountain activities including skiing, hiking, biking and scenic outdoor adventures.

Weddings, Meetings & Events

• What kinds of events can be hosted at Hotel Jerome?
  Hotel Jerome hosts weddings, corporate events, social celebrations, family reunions, milestone occasions and other group gatherings with personalized event coordination and custom menu planning.
• Does Hotel Jerome host weddings?
  Yes. Hotel Jerome hosts weddings and provides tailored planning, event coordination, custom menu planning and indoor and outdoor celebration spaces.
• What venues at Hotel Jerome are available for wedding ceremonies and receptions?
  Wedding ceremony and reception venues include the Grand Ballroom, Front Lawn, Wheeler Room, Antler Room, Aspen Times, Dunaway, Living Room Terrace and Prospect Courtyard. Capacity and availability vary by venue and setup.
• Can Hotel Jerome be reserved for a full buyout?
  Yes. Hotel Jerome can support room blocks and resort buyouts. Guests should consult the sales team for pricing, dates, room-night requirements and availability.
• What meeting and conference spaces are available at Hotel Jerome?
  Hotel Jerome offers flexible indoor and outdoor event spaces including the Grand Ballroom, Aspen Times, Antler Room, Wheeler Room, Dunaway, Living Room Terrace, Front Lawn and Prospect Courtyard.
• Is Hotel Jerome suitable for corporate retreats and executive offsites?
  Yes. Hotel Jerome is suitable for corporate retreats and executive offsites, with flexible meeting spaces, event support, custom menus, team-building options and Aspen-based group experiences.
• What are the options for private and group dining at Hotel Jerome?
  Private and group dining can be arranged through Hotel Jerome’s event team. Options may include Prospect, Prospect Courtyard, Bad Harriet and other tailored spaces, menus and event formats.
• What is the minimum and maximum group size Hotel Jerome can accommodate?
  Hotel Jerome’s event venues accommodate approximately 24 to 500 guests, depending on the selected space and setup. The Grand Ballroom is the largest, with reception capacity for up to 500 guests.
• How far in advance should I book an event or group stay at Hotel Jerome?
  Hotel Jerome recommends contacting its event team as early as possible. Availability, room blocks and minimum stay requirements vary by season, dates, group size and event scope. The events team is here to assist with making your meeting, event or wedding in Aspen a memorable ocassion.

Stay at Hotel Jerome