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Cambridge House

Hotel Details, Amenities and Guest Information | Cambridge House

Hotel Information

  • Where is the hotel located?
    94 Piccadilly, London W1J 7PB, United Kingdom
  • What time is check in and check out at the hotel?
    Check in is at 3 PM and check out is at 12 PM.
  • Is there a late check out fee?
    Late checkout is subject to availability, charges may apply.
  • How many total rooms are there?
    Cambridge House will feature 102 rooms, including 24 suites and six distinctive Historic Suites, alongside six Residences.
  • How many total suites and residences are there?
    Cambridge House will feature 102 rooms, including 24 suites and six distinctive Historic Suites, alongside six Residences
  • How many meeting rooms are there?
    Cambridge House offers an intriguing blend of storied heritage and contemporary luxury- an elegant setting for celebrations, intimate gatherings, and soirées.
  • Is smoking allowed?
    In consideration of all our guests, the hotel is non-smoking.
  • Is parking available?
    Valet parking for residents and self public parking for non-residents at Q-Park Burlington Street.
  • What is the cancellation policy?
    Cancellation policies vary depending on the dates of your reservation, the offer or room type selected. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance please contact the hotel directly.

Hotel Updates

  • Is there anything new or noteworthy about renovations?
    Brilliantly reimagined as a 102-room hotel and replete with destination dining venues and state-of-the-art Baeden House, Wellbeing by Auberge space. The world of Cambridge House will expand in 2027 with the arrival of a private members club.
  • Are there any seasonal closures?
    No, The house welcomes guests year-round.

Hotel Fees

  • Does your property charge a resort fee?
    No, there is no resort fee at the property.

Service Charges

  • Does your property charge a service charge?
    A discretionary service charge of 5% will be added to your accommodation bill upon departure, with a discretionary 15% service charge added to food and beverage.

Transportation

  • Can the hotel pick me up?
    Please contact our Concierge Team prior to arrival to make arrangements.
  • How far is the hotel from the airport?
    22km | 14 miles to Heathrow Airport
    38km | 24 miles to Gatwick Airport
    15km | 9 miles to London City Airport
  • Does your hotel offer a shuttle service?
    Subject to availability, for longer journeys our complimentary house car is available for short distance drops-offs.
  • What are the various costs for a limo/taxi/town car etc.?
    For a seamless arrival experience, private airport transfers can be arranged from all London airports. As each journey is individually tailored, rates are provided upon request. Please contact our Concierge Team to discuss your requirements.

Payment

  • What Currency is Accepted?
    Currency accepted is GBP Pound Sterling.
  • What are the Accepted Payment Options?
    American Express, MasterCard and Visa
  • Is there a cost for additional guests in room?
    A rollaway bed or crib can be added to certain rooms, complimentary for children up to 12 years. Over 12 years, the charge is £75 per night.

Pet Policies

  • What is the pet fee?
    The pet fee is £100 per stay.
  • How many pets are allowed?
    One dog per room up to a maximum of 10kg (221lb).
  • Are there special pet amenities and services?
    Yes, pet amenities are provided.
  • Are support animals allowed?
    Yes, service animals are allowed.
  • Are there any weight or breed limits?
    Yes, the weight limit is 10k (221lb).
  • What is provided with the pet fee?
    Dog bed, bowls, signature dog trench coats, toy, treats, waste bags.

Housekeeping and Laundry Services

  • Do you have laundry and dry cleaning facilities?
    Yes, laundry and dry cleaning facilities are available on site
  • How do I get my clothes pressed?
    This can be coordinated with the front desk team/housekeeping office.
  • Do you have a lost and found?
    Yes, the house operates a Lost & Found service. Please contact our front desk/housekeeping teams for assistance with any lost or misplaced items.
  • What does your turndown service entail?
    Cleaning, water and daily amenity are provided during turndown service.
  • How frequent is housekeeping?
    Housekeeping is once daily, unless requested otherwise.
  • Is there a cost for laundry?
    Laundry services are charged on an individual-item basis, with pricing determined by the garment type and the selected treatment process, including wet cleaning or dry cleaning.
  • Laundry pick up time and time to finish?
    Charges vary according to the type of service selected and the requested turnaround time.

General Amenities

  • Signature restaurant – Major’s
    Signature bar – The Reuben Bar
    The Drawing Rooms
    In & Out Bar
    Baeden House, Wellbeing by Auberge
    Baggage storage
    Concierge desk
    Laundry
    Multilingual staff
    Room service
    Safety deposit box
    House car available for short distance drop-offs

Residences

  • Do you have residences for sale here?
    No, however the Residences may be reserved for stays and offer access to all the services, amenities, and privileges of the house.

Family

  • Do you have babysitting/child care available?
    Yes, our Concierge Team can assist with any child care services.
  • Do you have a children’s menu?
    A children’s menu is available in The Drawing Rooms and In-Room Dining.
  • Do you have cribs?
    Yes, cribs are available by request.
  • Do you have highchairs?
    Yes, we have highchairs available in The Drawing Room
  • Do you provide custom itineraries?
    Our Itinerary Designers can provide recommendations for a one-of-a-kind stay, filled with world-class culinary experiences, curated London adventures and restorative wellbeing pursuits.
  • Do you have a minimum age requirement for guests?
    We are delighted to welcome guests of all ages. Please note that guests staying unaccompanied must be at least 18 years of age.
    Guests must be at least 18 years of age to use any of the Baeden House facilities, with exception of the pool, where minors can frequent during specified times and must be accompanied by a legal guardian.

Spa and Recreational Amenities

  • Is the pool available for use?
    Yes, the pool is open between 7 AM – 9 PM. Minors can frequent during Children’s splash hours, 8:30 – 10 AM and 3:30 – 5 PM.
  • Does the hotel feature a spa?
    Yes. Introducing Auberge Collection’s unmatched holistic wellness offering to London, with facilities including swimming pool, bath house, treatment rooms, state-of the-art gyms and immersive studios.
  • Does the hotel feature a fitness center?
    Yes, there is a 24 hour fitness center.
  • Can I play tennis at the hotel?
    No, however our Concierge Team will be delighted to assist with personalised local recommendations and bespoke arrangements.
  • Can I play golf at the hotel?
    No, however our Concierge Team will be delighted to assist with personalised local recommendations and bespoke arrangements.
  • Are there other wellness amenities offered at the hotel?
    The swimming pool, bath house, treatment rooms, state-of the-art gym and immersive studios offer a host of distinctive experiences including movement classes, wellbeing activities and bespoke treatments. Anchored by a leading masters-in-residence programme, Baeden House offers access to the world’s most in-demand partners across, fitness, wellbeing and beauty, in addition to alternative therapies and IV infusions.
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